当前 iPhone 用于远程查看，不承担常驻蓝牙采集。实际监控需要另一台 Android 手机留在电池附近读取并上传数据；两台手机使用同一账户。

可以。在 Android 的连接引导中选择“没有保护板？用模拟数据体验”，确认模拟读数并建立演示档案后开始采集。另一台手机登录同一账户即可查看。页面会标注“模拟数据”，它不代表真实电池状态。

设备名称和蓝牙连接成功不等于协议已兼容。确认目标设备、协议和固件，检查蓝牙权限与距离，并避免其他应用占用保护板连接。自动识别失败时可使用高级诊断，再将问题反馈给我们；兼容性以具体型号的实际验证为准。

这表示有效读数没有持续更新。请检查采集手机的电量与供电、网络、蓝牙连接、采集服务和系统省电限制。最近一次读数仅供回看，不能据此判断电池目前正常、已经充满或已经停止充电。

在留车采集页完成“锁屏前准备”，允许必要权限并检查系统省电设置。部分 Android 手机还需要允许后台运行或自启动。设置后重新开始或恢复采集，用另一台手机确认锁屏后数据继续更新。强制停止、关机及厂商系统策略仍可能中断采集。

进入“我的 → 通知自检”，检查系统通知权限、本机注册、推送配置及静音状态，并发送测试通知。勿扰模式、网络或系统后台限制会影响显示。“推送服务已受理”只代表服务提交结果，实际送达需以手机显示通知为准。

根据电池化学体系、厂家规格和探针位置确认适用阈值，再启用已配置规则。不要套用其他电池或模拟演示参数。软件阈值只用于生成提醒，不会改写保护板的保护参数；“我已查看”也不表示异常已恢复。

在“记录”查看历史曲线和充电会话，打开会话查看报告。“我的 → 导出最近 24 小时数据”可生成 CSV，并通过系统分享功能保存或发送。报告中的电量和能量来自有效采样估算，不能替代计费电表。

不会。停止采集只停止获取和上传新读数；退出用户账户也不等于停止已授权的 Android 采集服务。如需停止监控，请在数据手机主动停止采集，或在“电池与数据手机”中撤销采集授权。

在“我的 → 删除账户与数据”确认删除。成功后会删除在线服务中的账户、电池档案及关联读数、充电记录、告警等数据，并使采集授权失效。操作不可撤销，建议先导出需要保留的数据。无法登录时，可发送邮件至 easy_bms@163.com 申请协助；我们会核实账户归属，不会要求提供密码。

The current iOS app is a remote viewer and does not perform ongoing Bluetooth collection. Real monitoring requires a separate Android phone near the battery to read and upload data, using the same account.

Yes. In the Android connection setup, choose the simulated-data option, acknowledge the simulation, create a demo profile and start collection. Another phone signed in to the same account can display the data. Simulated readings are labeled and do not represent a real battery.

A device name or a successful Bluetooth connection does not establish protocol compatibility. Verify the device, protocol and firmware, check permissions and range, and avoid other apps taking the connection. If detection fails, use advanced diagnostics and contact us. Compatibility depends on verification of the specific model.

Valid readings have stopped updating. Check power, network access, Bluetooth, the collection service and battery-saving restrictions on the Android phone. Previous readings are for reference and cannot establish that the battery is currently normal, fully charged or no longer charging.

Complete the preparation steps on the collection page, allow the necessary permissions and review system battery settings. Some Android phones also require background or auto-start permission. Restart or resume collection and verify updates from another phone after locking. Force-stop, shutdown and manufacturer restrictions can still interrupt collection.

Use Account → Notification checks to review permission, device registration, service configuration and mute settings, then send a test notification. Do Not Disturb, connectivity and background restrictions can affect display. Acceptance by a push service does not prove that a notification appeared on the phone.

Confirm battery chemistry, manufacturer specifications and probe placement before enabling configured rules. Do not copy thresholds from another battery or a simulation. Software thresholds only generate alerts; they do not change BMS protection settings. Acknowledging an alert does not mean the condition has recovered.

Open History for curves and charging sessions, then open a session report. Account → Export last 24 hours creates a CSV file for the system share sheet. Capacity and energy in reports are estimates from valid samples, not billing-meter readings.

No. Stopping collection only stops new readings and uploads. Signing out of the viewing account does not stop separately authorized Android collection. Stop collection on the Android phone or revoke its authorization under Batteries & gateways.

Use Account → Delete account & data and confirm. Successful deletion removes the account, battery profiles and related readings, charging sessions and alerts from the live service, and invalidates collection authorizations. This cannot be undone; export anything you need first. If you cannot sign in, email easy_bms@163.com for assistance. We verify account ownership and do not ask for your password.